Queerness is a Particular Liability: Emotional Labor in LGBT Advocacy

LGBT Resource Center
Division of Student Affairs

April 21, 2021 | 6:00pm – 7:30pm

YouTube Live

Organizational sociologists argue that informal and formal rules within workplaces function to increase employee productivity and effectiveness, but can also have negative emotional consequences. Feeling rules, which are the emotional norms that regulate interpersonal interactions within the workplace are not applied equally. Scholars note that feeling rules work to reproduce extant gendered and racial hierarchies when expectations regarding worker productivity, effectiveness and outcomes are restricted on the basis of social identities. This talk explores the findings of 16 interviews with university employees from across the country to explore the texture of feeling rules within the dimension of sexual orientation.